Shipping policy
Shipping Policy
JoraJora currently offers delivery within Cairo, Egypt.
Delivery Areas
We currently deliver to addresses within Cairo. Delivery availability may vary depending on the exact location.
Delivery Time
Orders are typically delivered within 5–10 business days from the date the order is confirmed.
Delivery times are estimates and may vary due to the delivery location, order volume, weekends, public holidays, or circumstances beyond our control.
Shipping Fee
A flat shipping fee of EGP 100 applies to orders within Cairo.
The applicable shipping fee will be shown at checkout before completing your order.
Order Confirmation
For Cash on Delivery orders, we may contact you by phone to confirm your order before it is prepared for delivery.
Please make sure your phone number and delivery address are accurate and complete.
Delivery Issues
If you are unavailable at the time of delivery or the delivery address provided is incorrect or incomplete, the delivery may be delayed or additional delivery arrangements may be required.
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible at:
hello@jorajorastudio.com
Please include your order number and photos of the product and packaging where applicable.
Contact
For any questions regarding shipping or delivery, please contact:
hello@jorajorastudio.com
JoraJora
jorajorastudio.com