Terms of service

Terms of Service

Welcome to JoraJora. By accessing or purchasing from jorajorastudio.com, you agree to the following terms.

1. Products

JoraJora offers lamps and home objects that are designed and produced by JoraJora.

We make every effort to display product colors, dimensions, materials, and details accurately. However, colors may vary slightly depending on your screen and lighting conditions.

Because our products are individually produced, minor variations in texture, color, or finish may occur and are considered part of the character of the product.

2. Orders

By placing an order, you confirm that the information you provide, including your name, phone number, email address, and delivery address, is accurate and complete.

We reserve the right to contact you to confirm an order before processing it.

We reserve the right to cancel an order if the product is unavailable, the information provided is incorrect, or we are unable to fulfill the order.

3. Prices and Payment

All prices displayed on the website are in Egyptian Pounds (EGP) unless otherwise stated.

Shipping charges, when applicable, are displayed during checkout.

For Cash on Delivery orders, payment is collected upon delivery.

4. Shipping and Delivery

Orders are delivered to the shipping address provided at checkout.

Estimated delivery times are provided for guidance and may vary depending on the delivery location and circumstances beyond our control.

JoraJora is currently delivering within Cairo.

5. Returns and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Return & Refund Policy and applicable Egyptian consumer protection laws.

Please review our Return & Refund Policy before placing an order.

6. Product Damage or Defects

If an item arrives damaged, defective, or materially different from the product ordered, please contact us as soon as possible with your order number and supporting photos.

We will handle eligible cases in accordance with applicable law.

7. Intellectual Property

All content on this website, including product designs, photographs, videos, graphics, logos, text, and other visual materials, belongs to JoraJora or is used with permission.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission.

8. Website Use

You agree not to use this website for unlawful purposes or in a way that may damage, disable, or interfere with the website or its services.

9. Changes to These Terms

JoraJora may update these Terms of Service from time to time. The latest version will always be published on this website.

10. Contact

If you have any questions regarding these Terms of Service, please contact us at:

hello@jorajorastudio.com

JoraJora
jorajorastudio.com